#PAST DUE INVOICES HOW TO#

“We’ve tried contacting you several times…” So, what does a friendly tone look like in an overdue invoice letter? All it takes is a few minor changes On the flip side, nearly 70% of customers would pay more of their own money to get a better customer service experience. Late fee penalties can only be applied legally if they are specified in the original. To effectively compose a past-due invoice email and decrease bad debts, consider the following steps: Include the invoice number in the subject line. Thus, using a rude tone throughout the overdue letters that you send isn’t going to cut it. 7 Tricks and tips for collecting a past due invoice 1. You see, any interaction with your clients is reflective of your customer service…even if that interaction is with someone who has an overdue balance with you. Send an overdue invoice notice via email 3. Analyze & focus on your most overdue accounts 2.

#PAST DUE INVOICES HOW TO#

I didn’t give you that statistic to say that the reason why your overdue clients haven’t paid you yet is due to your front-end customer service experience with them. How to Collect Past Due Invoices in 6 Steps (With Templates) 1.

Almost 80% of customers give up on a transaction because of a negative experience.

Past due invoices